FAQs


WHAT MAKES BAKE!’S GOURMET TREATS SO SPECIAL?

We take a lot of pride in our baked goods and only use premium ingredients in our recipes. Our gourmet treats are baked to order and include no preservatives. While we offer the classics, we will continue to expand as we develop new recipes based on our own tastes as well as those of our customers. Looking for something in particular? Let us know! Want to find out when new flavors are available? Follow us on social media and subscribe to our newsletter!

HOW DO I ORDER CUPCAKES?

Please fill out the form on this page to let us know what you’re looking for and we’ll get back to you within 24 hours with more information and/or a quote. You can also message us on Facebook or Instagram.


HOW FAR IN ADVANCE DO I NEED TO PLACE MY ORDER?

Orders should be placed a minimum of 24 hours in advance. If you need them sooner (because, well, sometimes you do!) let us know. Reach out and we’ll be happy to accommodate you if we can!

For large orders, please contact us to discuss the timeframe as these might require more notice. You can also message us on Facebook or Instagram.


HOW ARE THE COOKIES PACKAGED?

Unboxing is half the fun! Our cookies are individually wrapped in cellophane bags before being placed in a beautiful blue box featuring a white satin ribbon and a BAKE! logo. Our cupcakes are boxed and feature a blue satin ribbon and BAKE! logo.

HOW ARE THE CUPCAKES PACKAGED?

Cupcakes sold by the half-dozen and dozen are boxed and feature a blue satin ribbon and BAKE! logo.
Cupcake flower bouquets are wrapped in food-safe tissue and then boxed to give the look of a flower bouquet.


HOW DO I GET MY ORDER?

We offer curbside pickup in the Weatherly neighborhood in Alabaster. The address will be provided upon receiving your order. Delivery is also available (see below).
Pickup days/times — we offer curbside pickup Monday – Saturday between 7:30-9:30 a.m. and 5-7 p.m. 
– During checkout, you will select the date and time slot from those that are available.
– (If you require a pickup time outside of these timeframes, please let us know and for a small fee we’ll be happy to accommodate you if we can.)


DO YOU DELIVER?

Delivery is available for a fee within Alabaster. Please contact us and let us know what you’re interested in ordering, when you’d like it delivered, and where you need it delivered, and we’ll get back to you with a quote within 24 hours.


HOW LONG WILL MY COOKIES AND CUPCAKES LAST?

Our cookies and cupcakes are made without preservatives, therefore, we recommend putting them in an airtight container so they will last up to 3 days at room temperature, or about 5 days in the refrigerator.


ARE YOU A CERTIFIED UNDER THE COTTAGE FOOD LAW?

Yes, we are! Safe handling of food is a priority and we do not take it lightly, therefore, we are ServSafe certified food handlers and are approved under the Cottage Food Law.


HAVE ANOTHER QUESTION?

Reach out to us here or message us on Facebook or Instagram and we’ll be happy to answer your questions within 24 hours!